Who’s on 1st part1

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1. Who’s On 1st Developed and Designed by: Anthony R. Jackson 2. Course Introduction <ul><li>Course Objectives </li></ul><ul><li>3…

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  • 1. Who’s On 1st Developed and Designed by: Anthony R. Jackson
  • 2. Course Introduction <ul><li>Course Objectives </li></ul><ul><li>3 Phases of Learning Session </li></ul><ul><li>Ground Rules </li></ul><ul><li>Brief Discussion </li></ul>
  • 3. Discussion <ul><li>Reflect on past team building training experiences </li></ul><ul><li>Reflect on formal and informal team building training </li></ul><ul><li>Was formal or informal team building training directly linked to the organizational goals </li></ul>
  • 4. Course Objectives <ul><li>Through a team building activity and two video clips you will be able to describe and demonstrate your newly acquired team building skills 80% of the time </li></ul>
  • 5. Who’s On 1st <ul><li>Understanding the Roles and Responsibilities of Team Members </li></ul><ul><li>Describe Team Concepts </li></ul><ul><li>Apply Team Concepts </li></ul>
  • 6. Roles and Responsibilities <ul><li>Understanding the Roles and Responsibilities of Team Members </li></ul>
  • 7. Roles and Responsibilities <ul><li>Definition of Roles </li></ul><ul><li>What positions are necessary on a team </li></ul><ul><li>The characteristics and expected social behaviors of an individual </li></ul>
  • 8. Roles and Responsibilities <ul><li>Definition of Responsibilities </li></ul><ul><li>What tasks those positions needs to carry out </li></ul><ul><li>A particular burden of obligation upon one who is responsible: the responsibilities of authority </li></ul>
  • 9. Roles and Responsibilities <ul><li>Linkage of team goal to organizational goals </li></ul><ul><li>Personal Goals are linked to Business Unit Goals </li></ul><ul><li>Business Unit Goals are linked to Departmental Goals </li></ul><ul><li>Departmental Goals are linked to Organizational Goals </li></ul>
  • 10. Roles and Responsibilities <ul><li>Basketball Coach knowing the roles and responsibilities of each team members </li></ul><ul><li>Point Guard – running team on court </li></ul><ul><li>Shooting Guard- scoring points and playing defense </li></ul><ul><li>Small Forward- scoring points and playing defense </li></ul>
  • 11. Roles and Responsibilities <ul><li>Basketball Coach knowing the roles and responsibilities of each team members </li></ul><ul><li>Power Forward – rebounding and playing defense </li></ul><ul><li>Center- scoring, rebounding, and playing defense </li></ul>
  • 12. Roles and Responsibilities <ul><li>Manager of Restaurant </li></ul><ul><li>Host/Hostess – take client reservations and seat clients </li></ul><ul><li>Servers – take clients orders </li></ul><ul><li>Cooks- prepare clients meals </li></ul>
  • 13. Roles and Responsibilities <ul><li>Manager of Restaurant </li></ul><ul><li>Table Cleaners- clean tables </li></ul><ul><li>Dish Washers – clean and wash client dishes </li></ul>
  • 14. Roles and Responsibilities <ul><li>Explain the differences between roles and responsibilities </li></ul>
  • 15. Roles and Responsibilities <ul><li>Activity: Complete Roles and Responsibilities Checklist </li></ul><ul><li>Write roles within your business unit </li></ul><ul><li>Write responsibilities within business unit </li></ul><ul><li>Discuss business unit’s roles and responsibilities with other members of their team </li></ul>
  • 16. Roles and Responsibilities <ul><li>Examples of Roles and Responsibilities </li></ul><ul><li>Handout </li></ul>
  • 17. Who’s on 1st <ul><li>Understanding the Roles and Responsibilities of Team Member </li></ul><ul><li>Describe Team Concepts </li></ul><ul><li>Apply Team Concepts </li></ul>
  • 18. Describe Team Concepts <ul><li>Characteristics of a Team </li></ul><ul><li>Four Stages of Team Building </li></ul>
  • 19. Describe Team Concepts <ul><li>Recognize Characteristics of a Team </li></ul><ul><li>Everyone participates actively in </li></ul><ul><li>meetings and projects </li></ul><ul><li>Team goals are understood by everyone </li></ul><ul><li>Each teammate trusts the judgment of the </li></ul><ul><li>other members of the team </li></ul>
  • 20. Describe Team Concepts <ul><li>Recognizing the characteristics of a team </li></ul><ul><li>When listening, attempts to hear and interpret communication from others </li></ul><ul><li>Acknowledges and works through conflicts openly </li></ul>
  • 21. Describe Team Concepts <ul><li>Please see Reference Card # 2 for entire list of characteristics of a team </li></ul>
  • 22. Four Stages of Team Building <ul><li>The Forming Stage </li></ul><ul><li>The Storming Stage </li></ul><ul><li>The Norming Stage </li></ul><ul><li>The Performing Stage </li></ul>
  • 23. The Forming Stage <ul><li>This stage is often called the “ Why are we here stage”. </li></ul><ul><li>Group members are just learning to deal with one another. </li></ul><ul><li>It’s a time in which minimal work gets accomplished. </li></ul>
  • 24. The Forming Stage <ul><li>General Questions that learners normally ask in this stage </li></ul><ul><li>Why am I participating on the team </li></ul><ul><li>What will I personally gain from participating </li></ul><ul><li>What do I specifically have to offer the team </li></ul>
  • 25. The Forming Stage <ul><li>Group is ready to transition from forming to storming stage when: </li></ul><ul><li>Outline missions of group </li></ul><ul><li>Agree upon team roles and responsibilities </li></ul><ul><li>Establish guidelines for decision making </li></ul>
  • 26. The Storming Stage <ul><li>Is usually the most difficult to transition out of </li></ul><ul><li>Conflicts may arise during this stage. </li></ul><ul><li>Might set unrealistic goals because it cannot reach good compromises </li></ul><ul><li>Very little communication occurs because of personal agendas </li></ul>
  • 27. The Storming Stage <ul><li>Is also called the “Can we work together stage” </li></ul><ul><li>The team is in an adolescent stage of team development. </li></ul><ul><li>It’s the time of stressful negotiation between group members. </li></ul>
  • 28. The Storming Stage <ul><li>Group is ready to transition from storming to norming stage: </li></ul><ul><li>Group deals with confusion and conflicts </li></ul><ul><li>over goals and roles </li></ul><ul><li>Establish common understanding of decision making, roles and responsibilities </li></ul>
  • 29. The Norming Stage <ul><li>The norming stage can also be called the “How will we work together stage” </li></ul><ul><li>Conflicts have been resolved and harmony has emerged amongst group </li></ul><ul><li>The most significant improvement is that people start listening to peers </li></ul>
  • 30. The Norming Stage <ul><li>A new spirit of friendliness, openness and cooperation. </li></ul><ul><li>Members begin to feel secure in expressing their opinions. </li></ul><ul><li>Team establishes work methods that are recognized by entire team. </li></ul><ul><li>Agree upon roles and responsibilities for the benefit of team. </li></ul>
  • 31. The Norming Stage <ul><li>Group is ready to transition from norming to performing stage: </li></ul><ul><li>Team accepts goals, roles, rules; and works positively toward them </li></ul><ul><li>Team goals are more important than personal goals </li></ul>
  • 32. The Performing Stage <ul><li>This stage is also known as the “How can we work smarter stage” </li></ul><ul><li>Optimal levels are finally realized – in productivity, quality, decision making. </li></ul><ul><li>Optimal levels of resource allocations, and interdependence. </li></ul><ul><li>Members are honest with each other and a cohesive unit. </li></ul>
  • 33. The Performing Stage <ul><li>Group is now operating as a team: </li></ul><ul><li>Focus on achieving team goals, personal growth of team members </li></ul><ul><li>Conflicts are handled positively and productivity is high </li></ul>
  • 34. Discussion about Four Stages <ul><li>A basketball team coach explaining how their team plays: </li></ul><ul><li>Discussing team concept to accomplish a common goal </li></ul><ul><li>Describing how each position relies on the other four positions. </li></ul>
  • 35. Discussion about Four Stages <ul><li>A restaurant manager discussing how their employees must work together </li></ul>
  • 36. Discussion about Four Stages <ul><li>What stage is your business unit currently operating under? </li></ul>
  • 37. Describe when and where the stages are utilized in the video clips <ul><li>Watch the following two video clips and describe when and where each of the four stages of team building are being utilized. </li></ul>
  • 38. “ Remember the Titans” video clips <ul><li>Creation of a Team Part 1: </li></ul><ul><li>YouTube - Creation Of A Team Pt.1 </li></ul><ul><li>(-Remember The Titans-) </li></ul><ul><li>Creation of a Team Part 2: </li></ul><ul><li>YouTube - Creation Of A Team Pt.2 </li></ul><ul><li>(-Remember The Titans-) </li></ul>
  • 39. Describe and Discuss video clips <ul><li>Write where each stage of team building was illustrated </li></ul><ul><li>` </li></ul>
  • 40. Describe and Discuss video clips <ul><li>Upon completion of the above questions discuss answers within groups. </li></ul>
  • 41. Who’s On 1st <ul><li>Understanding the Roles and Responsibilities of Team Member </li></ul><ul><li>Describe Team Concepts </li></ul><ul><li>Apply Team Concepts </li></ul>
  • 42. Apply Team Concepts Discussion <ul><li>A basketball coach demonstrating to their team the importance of : </li></ul><ul><li>Working within team concepts </li></ul><ul><li>Members playing within their roles and responsibilities </li></ul>
  • 43. Apply Team Concept Discussion <ul><li>A restaurant manager establishing a team </li></ul><ul><li>working environment by: </li></ul><ul><li>Employing team building concepts with employees </li></ul>
  • 44. Apply Team Concepts <ul><li>Utilize four stages of team building in a scenario provided in your packet </li></ul>
  • 45. Feedback Session and Conclusion <ul><li>Share some of your ideas about the team building concepts </li></ul><ul><li>Discuss any questions pertaining to the subject matters covered </li></ul><ul><li>Align your team goals to organizational goals </li></ul>
  • 46. Feedback Session and Conclusion <ul><li>You will receive a posttest within a week </li></ul><ul><li>Thank you for participating in today’s learning session </li></ul><ul><li>Any additional questions please feel to call me at 717-777-7777 </li></ul>
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