tf-mnm Victoriano Giralt København September 21st, PDF

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tf-mnm Central ICT Services København September 21st, 2010 Main work items 1 Problem 2 Proposal 3 Discussion Lost & disconnected what if my eduroam is not working Lost & disconnected what if my eduroam

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tf-mnm Central ICT Services København September 21st, 2010 Main work items 1 Problem 2 Proposal 3 Discussion Lost & disconnected what if my eduroam is not working Lost & disconnected what if my eduroam is not working A little story Lost & disconnected what if my eduroam is not working A little story I m in foreign land Lost & disconnected what if my eduroam is not working A little story I m in foreign land eduroam is not connecting Lost & disconnected what if my eduroam is not working A little story I m in foreign land eduroam is not connecting there is no open network Lost & disconnected what if my eduroam is not working A little story I m in foreign land eduroam is not connecting there is no open network I know no one Lost & disconnected what if my eduroam is not working A little story I m in foreign land eduroam is not connecting there is no open network I know no one I call home help desk Lost & disconnected what if my eduroam is not working A little story I m in foreign land eduroam is not connecting there is no open network I know no one I call home help desk My phone bill becomes fattier Lost & disconnected what if my eduroam is not working A little story I m in foreign land eduroam is not connecting there is no open network I know no one I call home help desk My phone bill becomes fattier Lost & disconnected what if my eduroam is not working A little story I m in foreign land eduroam is not connecting there is no open network I know no one I call home help desk My phone bill becomes fattier Sounds familiar? A mail from a user one of my user s recount of his suffering A mail from a user one of my user s recount of his suffering A short summary of the user mail A mail from a user one of my user s recount of his suffering A short summary of the user mail Conectivity problems A mail from a user one of my user s recount of his suffering A short summary of the user mail Conectivity problems In a few cases, authentication fails A mail from a user one of my user s recount of his suffering A short summary of the user mail Conectivity problems In a few cases, authentication fails We use personal contacts A mail from a user one of my user s recount of his suffering A short summary of the user mail Conectivity problems In a few cases, authentication fails We use personal contacts Support problems A mail from a user one of my user s recount of his suffering A short summary of the user mail Conectivity problems In a few cases, authentication fails We use personal contacts Support problems eduroam.es: nice site, complete, no help desk form A mail from a user one of my user s recount of his suffering A short summary of the user mail Conectivity problems In a few cases, authentication fails We use personal contacts Support problems eduroam.es: nice site, complete, no help desk form eduroam.org: same situation A mail from a user one of my user s recount of his suffering A short summary of the user mail Conectivity problems In a few cases, authentication fails We use personal contacts Support problems eduroam.es: nice site, complete, no help desk form eduroam.org: same situation Local support: you need a local contact to create a ticket A mail from a user one of my user s recount of his suffering A short summary of the user mail Conectivity problems In a few cases, authentication fails We use personal contacts Support problems eduroam.es: nice site, complete, no help desk form eduroam.org: same situation Local support: you need a local contact to create a ticket Remote support: very dependent on institution/person responsiveness Calling home graceful degradation, is not a four letter work Calling home graceful degradation, is not a four letter work Eduroam IS a success Calling home graceful degradation, is not a four letter work Eduroam IS a success but sometimes it does not work Calling home graceful degradation, is not a four letter work Eduroam IS a success but sometimes it does not work do we want it to die of success? Calling home graceful degradation, is not a four letter work Eduroam IS a success but sometimes it does not work do we want it to die of success? why not make AAI enabled captive portals work for us? Calling home graceful degradation, is not a four letter work Eduroam IS a success but sometimes it does not work do we want it to die of success? why not make AAI enabled captive portals work for us? if only to allow unlimited access to port 443 Calling home graceful degradation, is not a four letter work Eduroam IS a success but sometimes it does not work do we want it to die of success? why not make AAI enabled captive portals work for us? if only to allow unlimited access to port 443 we have two (three?) working examples Calling home graceful degradation, is not a four letter work Eduroam IS a success but sometimes it does not work do we want it to die of success? why not make AAI enabled captive portals work for us? if only to allow unlimited access to port 443 we have two (three?) working examples we have been clever to create a success Calling home graceful degradation, is not a four letter work Eduroam IS a success but sometimes it does not work do we want it to die of success? why not make AAI enabled captive portals work for us? if only to allow unlimited access to port 443 we have two (three?) working examples we have been clever to create a success will we not be able to find a solution? Time for discussion my plane leaves at 15:25 :-)
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