EMPLOI-QUÉBEC YOUR COMPLETE JOB SEARCH GUIDE FOR MORE INFORMATION See call or visit the local employment centre (CLE) in your region. Writing: Direction des

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EMPLOI-QUÉBEC YOUR COMPLETE JOB SEARCH GUIDE FOR MORE INFORMATION See call or visit the local employment centre (CLE) in your region. Writing: Direction des mesures et des services aux entreprises et au placement Direction des communications Direction régionale du Bas-Saint-Laurent Direction régionale de l Estrie Direction régionale de l Île-de-Montréal Direction régionale du Saguenay Lac-Saint-Jean Production: Direction des communications Legal deposit Bibliothèque et Archives nationales du Québec, 2015 ISBN (pdf) Gouvernement du Québec TABLE OF CONTENTS INTRODUCTION 3 SECTION 1 GETTING OFF TO A GOOD START 4 Identify your fields of interest 5 Learn to recognize your strong points 6 Establish your employment needs and expectations 7 Find out more about the labour market 9 SECTION 2 SEEKING OUT JOBS 10 Find job leads 10 Make good use of the telephone 14 Follow up on your initiatives 16 SECTION 3 PUTTING TOGETHER YOUR TOOL BOX 18 Draw up your résumé 18 Put together your portfolio 26 Apply online 28 Learn to complete a job-application form 29 Write your cover letter 31 Present your business card 33 Make the most of 34 Use social networking 35 SECTION 4 THE SELECTION PROCESS: COMING OUT ON TOP 36 Prepare for your interview 37 The interview: your turn to shine 39 Follow up on your interview 40 Assess your job search 41 SECTION 5 MAKING YOUR MARK IN A NEW WORKPLACE 42 INTRODUCTION Looking for a job? The key to success is putting time and effort into your search, and, above all, being well prepared. Your Complete Job Search Guide walks you through all the steps that lead to getting a job by providing tips, examples, and practical tools. You may, however, need occasional help or more sustained assistance in taking certain steps. The staff at your local employment centre (CLE) is available to help you identify your needs; help you use the tools at your disposal in the multiservice rooms and on the Emploi-Québec website; advise and guide you as you look for a job; and direct you toward support resources if and when you need them. increase your chances of securing an interview by learning to - choose the appropriate tools for preparing your offer of service, and - use the means that best highlight your application; explore the places where real or potential job offers can be found; learn how to approach employers; prepare for interviews and anticipate the questions you may be asked; plan your job-search approach and follow-up; and settle into your new job. The guide does not claim to provide a secret recipe for finding a job. It does, however, provide things to think about and hints about how to better assess your employment situation by determining - your main fields of interest, - the skills (capacities, abilities and aptitudes) that constitute your strong points, and - your job needs and expectations; learn where and how to find out about the labour market; Having trouble with a particular aspect of your job search? Use the resources at your disposal in the multiservice room of the local employment centre in your region or consult the website 3 SECTION 1 GETTING OFF TO A GOOD START Before you start looking for a job, it s important to take a moment to reflect on whether you have all the information you need to make the right choices. Have you determined what to look for? where to look? how to proceed? who to approach for help? In doing so, have you identified your fields of interest? your strong points? your job needs and expectations? your knowledge of the job you re seeking and of the current labour market? In the following pages, we will offer you tools for reflection that will help your job search get off to a good start. YOUR COMPLETE JOB SEARCH GUIDE 4 IDENTIFY YOUR FIELDS OF INTEREST We all have our own inclinations and preferences, in others words, our fields of interest. These are also determined by personal and professional experiences that have marked our past. One or many fields of interest are linked with each and every trade and occupation 1. Knowing yours will help you explore the job market more effectively. Which fields of interest listed here best correspond to your own? Developing and working with natural resources Making or building things, constructing, doing repairs, and performing installations Working outdoors or with the environment Working with your hands Keeping watch, protection and being in charge of security Working in an office Crunching numbers Conducting research Working with computers, information technology, and communications Writing, working in communications and information Working in sales and customer service Counselling, helping others Teaching, educating Providing others with care and assistance Working in the arts, culture, music, and recreation Working for yourself Managing, organizing, administrating Doing sports or physical activities Working in nature and with animals Working in transportation and maintenance Working in the hospitality and tourism industries SECTION 1 GETTING OFF TO A GOOD START 1 This list of fields of interest has been drawn from the LMI Online website. 5 LEARN TO RECOGNIZE YOUR STRONG POINTS Your job search should be aimed at finding the job that suits you best. To make an informed choice, you have to take into account your interests, training and work experience, but above all your skills, in other words your capacities, abilities and aptitudes. In other words, you have to consider your strong points. By identifying your strong points, you will be better able to highlight them in your cover letter or during a job interview. The following list outlines a variety of skills. Which ones describe you best? INITIATIVE You make decisions before the situation demands action. SELF-SUFFICIENCY You perform difficult tasks with little or no assistance. EFFICIENCY You find faster ways to perform tasks. You find ways to achieve the desired results. PRECISION You pay special attention to details. You verify the accuracy of information you are given. ABILITY TO DETECT PROBLEMS You quickly recognize problems a situation is causing. You detect cases where important information is lacking. METHODICAL BEHAVIOUR You tackle tasks step by step. You establish priorities based on the objectives at hand. DEDUCTION You can predict how others will react to a situation. UNDERSTANDING You take time to listen to those around you. You are attentive to the needs of others. COOPERATION You work well with others. CLARITY You explain or write ideas in a way that others can understand easily. ASSERTIVENESS You are capable of expressing and defending your opinions and of describing and explaining how you do things. PERSEVERANCE You try hard to overcome obstacles. You make an effort to obtain the information or assistance you need despite difficulties. SELF-CONTROL You control your emotions in the face of adversity and when you are angry or sad. You carefully weigh the pros and cons before speaking or taking action. RELIABILITY You get things done on time. You meet the expectations others have set for you. Examples of situations in which you have used your skills, whether in your professional or personal life: FLEXIBILITY You alter your work schedule to adapt to a situation. You adapt easily to new ways of doing things. YOUR COMPLETE JOB SEARCH GUIDE LEADERSHIP You are comfortable leading a group. You know how to talk to people and get your ideas across. PERSUASION You use good arguments to convince others. 6 ESTABLISH YOUR EMPLOYMENT NEEDS AND EXPECTATIONS Before starting a job search, you should take into account certain factors that correspond to your situation. Have you specified those that you need to consider? YOUR MOBILITY, in other words, your ability to travel. Where are you willing to work? Your neighbourhood Your municipality Your municipality and surrounding area Your region Anywhere in Québec Other, please specify: Do you have a way or ways to get to work? Yes No Would you be willing to move in order to be closer to your workplace? Yes No Please specify: YOUR AVAILABILITY, in other words, the time you are able to work. Would you agree to work days, evenings, nights, and/or weekends? Days Evenings Nights Weekends Do you wish to work full time, part time, or on call? Full time (30 or more hours per week) Part time (fewer than 30 hours per week) On call Are you available to work overtime? Yes No Do you want to have a set work schedule? Yes No Are you able to travel as part of your job? Yes No Do you have scheduling constraints (childcare, family obligations, etc.)? Yes No Please specify: SECTION 1 GETTING OFF TO A GOOD START 7 YOUR FINANCIAL NEEDS, in other words, the income you need to deal with your financial obligations: debts (mortgage, car, personal loan, etc.), fixed expenditures (electricity, telephone, etc.), family budget (groceries, clothing, school fees, transportation, etc.). What salary should you aim for given your financial obligations and experience? per week $ gross per two weeks per year Please specify: YOUR OTHER NEEDS AND EXPECTATIONS, concerning the job you are seeking. Do you have specific expectations concerning working conditions (for example, holidays, insurance, benefits, etc.)? Do you have specific requirements concerning your work environment (for example, indoors or outdoors, in the cold or heat, dust-free, etc.)? Do you have physical constraints that you need to consider (for example, physical limitations, allergies, etc.)? YOUR COMPLETE JOB SEARCH GUIDE The job that you want should meet your needs and expectations, but don t forget that sometimes you also need to review your choices and be a bit more flexible. 8 FIND OUT MORE ABOUT THE LABOUR MARKET To be successful in your job search, you need to be well informed about the labour market in the region where you wish to work. This will make it easier to find out about the trades and occupations you may have a chance at. EMPLOI-QUÉBEC S ONLINE SERVICES The Emploi-Québec website, at provides two essential tools offering job market information: LMI Online (Labour Market Information Online) Online Placement LMI Online includes information on Job duties, salaries, and prospects for over 500 trades and professions; The education or training required for a given trade or occupation as well as the conditions for access (certificate, membership in a professional order, etc.); In a nutshell, LMI Online and Online Placement help you understand the context of a given job as well as the working conditions corresponding to it. This way you will know which skills to highlight both in your offer of service (for instance, in your résumé and cover letter) and during your entire job search, including the selection process (for instance, during an interview). OTHER LABOUR-MARKET INFORMATION SOURCES People you know, the media and the Internet are also sources of information about the labour market to be used for your job search. In addition, your CLE provides access to a variety of other sources. The sectors of activity for these trades and occupations; The trades and occupations most in demand in every region of Québec; Employer requirements; Firms and businesses in a given region: contact information, size, sector of activity, etc. (business directory); and Investment projects for a given region, especially so that you can have a glimpse at the economic activity and its effect on job prospects. Online Placement lets you Find job offers; File an online application for a job; Publish your candidacy so that employers can consult your profile; Sign up for Job Alerts! so that you can receive alerts about jobs that correspond to the criteria you have selected. For labour-market information, you can use a computer at an Internet café, at most municipal libraries, or at the CLE nearest you. SECTION 1 GETTING OFF TO A GOOD START 9 12 SECTION SEEKING OUT JOBS You re looking for work, but you don t know how to find job offers? FIND JOB LEADS You can Consult job offers that are posted; Discover job offers that employers haven t posted because they don t want people to know they re recruiting (the hidden market); and Identify situations that may provide job opportunities even before the employers begin the recruiting process. JOBS THAT ARE POSTED Employers looking for staff use a number of methods to advertise their job offers and attract the best possible candidates. This is why you have to use many different sources in your search. CONSULT NEWSPAPERS AND MAGAZINES Read the offers published in the Careers , Help Wanted or Classified Ad sections of national, regional and local newspapers. Leaf through specialized magazines as well as the publications of various professional or employer associations. You might find some offers there. YOUR COMPLETE JOB SEARCH GUIDE 10 VISIT VARIOUS WEBSITES By consulting websites on careers, job searches, and staff recruiting, you can search for job offers based on a variety of criteria. These include - The Emploi-Québec website, at which provides access to job offers appearing on Online Placement. You can also create Job Alert requests free of charge, and receive, by , job offers corresponding to the criteria you have selected. - The Placement étudiant website, at qc.ca, posts job offers and internships for students. These offers come from private firms and businesses, municipalities and the Québec public service. - The federal government s Job Bank, at lets you consult job possibilities throughout Canada. Here are sites offering jobs in the public service: To find the job offers posted, you should consult a vast array of information sources. Newspapers and websites are not the only means at your disposal. You can also take the following initiatives: Visit job exhibits and fairs. There you ll meet a lot of employers who are looking for staff. To find out when these events are held in your region, contact your CLE or visit the home page of the website Pay special attention to help-wanted postings in employers premises, stores and shops, and public spaces (libraries, arenas, community centres, etc.). If you re a student or have just completed your studies, check whether your school has a placement service. - The Québec public service website, at provides the information you need to start a career in the Québec civil service. - The Federal Public Service Commission website, at offers the same services, but at the Canadian federal government level for the entire country. - Municipal sites, which can be found by using a search engine, offer similar services for jobs at the municipal level. Websites linked to employers, employer groups and employment sectors include - The websites of firms and businesses that interest you, which sometimes post job offers that you can apply for directly. - The websites of sectoral committees, which provide headings linked to professions from the sector, and in certain cases, job offers as well. You will find a list of sectoral committees on the Emploi-Québec website. - The websites of professional associations, which provide information concerning trades and occupations, and lists of employers linked to them, as well as job offers. You can find more websites concerning various subjects, including job searches and training, by visiting the multiservice room at the local employment centre in your region. SECTION 2 SEEKING OUT JOBS 11 Most job-search websites, including Online Placement, offer a wide choice of criteria for conducting your job searches. It s up to you to determine your needs and objectives. EXAMPLE You have a secondary school diploma and little work experience. You re looking for non-specialized work close to your home. At Online Placement, you select the following search criteria: All offers Region: Chaudière-Appalaches Education: Secondary school diploma You can consult the job offers corresponding to your criteria and select the ones that interest you. Similarly, if you re looking for a specific job, you can search by job title (for example, plumber or secretary), or use keywords corresponding to a particular or specialized skill (for example, bilingual or Excel). For a job in a specific field or work environment, such as the field of sports and recreation, or a hospital environment, you can search by group of employers or field of the job. Online Placement provides a number of ways to direct you toward the jobs that suit you best. YOUR COMPLETE JOB SEARCH GUIDE At your CLE or at you can consult user guides for help with your job-search surfing and with posting your applications. The multiservice-room staff can also help you use the computer tools at your disposal. 12 NON-POSTED JOB OFFERS A high percentage of jobs are not advertised for all to see. This underlines how important it is to leave the beaten path so as to discover the job offers that employers have not posted. Tell everyone you know and all those who you happen to meet. - Tell your friends and family that you re looking for work. Describe the type of job that interests you and ask them to let you know as soon as they hear of any job possibilities. - Also tell the people around you, such as neighbours, your friends spouses and parents, the people you see at your own or your children s activities, etc. SITUATIONS THAT COULD PRESENT JOB OPPORTUNITIES Take note of the possibilities offered by people who intend to go on maternity or sabbatical leave, those who have stopped working due to an accident or illness and those who are planning their retirement. Keep your ears open for news items announcing company openings or major investments that could lead to the recruiting of additional staff. The LMI Online website provides information concerning upcoming investment projects in your region. - Take advantage of certain activities being held in your community to establish contacts with new people by learning about their work environments. - Contact your former employers, colleagues, teachers, and classmates. - Take advantage of the possibilities offered by the online social or professional networks that you belong to (Facebook, LinkedIn, Twitter, etc.). Take the initiative to push your application. - Learn about the latest openings by contacting various placement agencies. Many employers deal with such agencies rather than placing help wanted ads in newspapers. Check whether there are registration fees. - Telephone the employers that interest you to offer your services and learn about the jobs being offered. - Visit the employers in person. You can make a good impression by showing that you have initiative and that you really want to work for their business or firm. There are other ways to uncover hard-to-find jobs. - Go to the Find a business section of the LMI Online website and draw up a list of firms and businesses that are likely to offer the sorts of jobs that would suit you. - Look in the phone book. The firms and businesses of your region are listed according to their activities, products, and services. Your CLE can help you with your job search. CLEs are equipped with a multiservice room where you will find Labour-market information and useful documentation for planning and conducting your job search; Computers for consulting job offers and offers of service; Bulletin boards where you can find job postings, practical job-search tips, and professionaldevelopment courses; and Staff who will answer your questions and help you with your search. SECTION 2 SEEKING OUT JOBS 13 MAKE GOOD USE OF THE TELEPHONE The telephone is a quick and affordable way to Offer your services to an employer; Find out what jobs are available; and Follow up with employers you contacted earlier. A FEW PRACTICAL TIPS TO HELP YOU MAKE A GOOD IMPRESSION WITH YOUR TELEPHONE CALL Prepare for it: Memorize your résumé and organize your ideas in a coherent manner. Jot down the questions you wish to ask. Speak clearly and slowly, control your breathing. Smile! Your enthusiasm will be
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